---
title: "About Us | Margot AI"
description: "Margot is the platform for creating advanced AI Agents, integrated into the E-time solutions suite."
language: "en-GB"
canonical_url: "https://next.margot-ai.com/en/about-us"
source_url: "https://next.margot-ai.com/en/about-us/"
content_type: "text/markdown"
---

###
						About us


# Margot, the AI Agent for Customer Service




Always at the forefront of AI technological innovation

















## Margot is part of the E-time family







Margot is the AI chatbot of the E-time suite.







We are E-time, a Software House and System Integrator with twenty years of experience in the IT field.

Thanks to the trust our clients have placed in us, we have managed to establish ourselves in the Italian market in specific areas, expanding our skills and services to support businesses and organizations with innovative solutions, specialized consulting, training, and constant assistance






							[
					Visit E-time's website**				](https://www.e-time.it/en/)







															![](https://next.margot-ai.com/wp-content/uploads/2025/03/Resize_Senza-titolo-_4_-1.webp)













### Who is Margot AI?





									Margot AI is an **AI platform** designed to automate **customer service** and **internal support**, reducing response times and improving request management through chatbots, knowledge base, and workflow automation.





							[
					Discover more**				](https://next.margot-ai.com/)







															![](https://next.margot-ai.com/wp-content/uploads/2026/06/Dashboard_Margot_pc.png)











### The other products of the family





									Advanced solutions to improve IT management and automate business processes. We guarantee that you can rely on efficient, secure, and scalable products









                [





                    ![](https://next.margot-ai.com/wp-content/uploads/2025/03/rexpondo_logo.webp)




####
                    Rexpondo



Ticketing and ITSM software enhanced by AI





                ](https://www.rexpondo.it/)







                [





                    ![](https://next.margot-ai.com/wp-content/uploads/2025/03/yookey_logo.webp)




####
                    Yookey



IAM solution with
SSO and MFA





                ](https://www.keycloak-saas.com/)







                [





                    ![](https://next.margot-ai.com/wp-content/uploads/2025/05/skillbay_logo.webp)




####
                    Skillbay



LMS platform with pre-loaded modules





                ](https://www.e-time.it/)







                [





                    ![](https://next.margot-ai.com/wp-content/uploads/2025/05/rexguard_lg.webp)




####
                    Rexguard



Management of tasks and cybersecurity processes.





                ](https://www.e-time.it/)











															![](https://next.margot-ai.com/wp-content/uploads/2024/12/joule-marketing-shape.svg)



															![](https://next.margot-ai.com/wp-content/uploads/2024/12/joule-marketing-shape.svg)






## How about getting down to business? Try Margot!




Request a demo and try all the features of the platform.







							[
					Request demo**				](https://next.margot-ai.com/book-demo)







															![](https://next.margot-ai.com/wp-content/uploads/2025/05/home_margot.webp)